Office Policy

We offer our patients quality, comprehensive Obstetric and Gynecological care in a friendly, comfortable atmosphere. We recommend scheduling regular examinations to protect your health. With early detection, most diseases are treatable and curable. Let us know if you are taking medications and any pertinent information related to them. This will help our physicians in determining your best course of treatment. If you have a question or problem, please let us know and we will do our best to obtain an answer or solution as quickly as possible.

The medical issues women may experience are widely varied, which may make it difficult to answer all of your questions over the telephone. This is why we recommend making an appointment if you are experiencing any specific problems. We want to accommodate your needs and will make every reasonable effort to make an appointment convenient to your schedule.

Our office is open Monday through Thursday at 9:00 am and Friday at 8:00 am. Each doctor maintains his/her own schedule of hours and strives to adhere to their schedule. Please arrive 15 minutes prior to your appointment to complete the check-in process so that you may be seen at your scheduled appointment time.

We are now processing prescriptions electronically. Please provide information for your current local and mail-order pharmacy. For prescription renewals, call your pharmacy and request a refill. The pharmacy will contact our office for approval. Sometimes refill requests appear simple, but may require doctor approval, an examination or new instructions. In these cases, we may request an appointment for you before we refill the prescription. This will help you receive your medication in a timely manner and reduce telephone calls to our office.

We accept assignments for Medicare and contract with most major insurance companies. However, some insurance carriers require you to be responsible for obtaining referral forms from your primary care physician. Without proper authorization from your primary care physician, or the absence of your insurance card at the time of your visit, we will not be able to properly file a claim with your insurance company. In this instance, payment is required at the time of your visit or you may be asked to reschedule your appointment.

Our office makes every effort to comply with the HIPPA Privacy Act. You will be asked to sign a form stating how we can contact you and with whom we may speak with in regard to your care. We will not share your private information unless we have your written consent to do so. FMLA or disability paperwork will be filled out upon your request and a fee will be charged for each form required. While we never wish to see a patient leave our practice, we understand that situations may occur. Upon your written request a copy of your medical records can be mailed to the physician of your choice and a nominal copying fee will apply in compliance with state regulation.

As you know, the entire healthcare industry is undergoing unprecedented changes which affect us all. Because of the changes, our medical practice must now charge for some services which are not reimbursed by usual insurance coverage. These fees are only charged when the service is used and we certainly appreciate your understanding. Educating our patients is an important part of our approach to your care. That means explaining your treatment in detail, providing information on your illness or treatment and generally making sure that you understand your healthcare.